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Customer Service

Shipping & Delivery

All our orders are shipped via UPS or USPS, depending on your location and size of your order. When your order becomes a little large to manage, it will be professionally handled by Old Dominion Freight Lines, who will contact you specifically to deliver your order at a time that works for you. If you have questions, one of our friendly customer service representatives will be happy to let you know how your order will arrive.

Privacy & Security

As a customer, you deserve to be treated with a high amount of respect. Therefore, we do not sell any of your information or distribute it to outside parties in any manner. Additionally, our website protects your personal financial information so you can rest assured your online orders are safe and secure. We still provide good, old-fashioned telephone ordering if you prefer not to worry about online technology.

Returns & Replacements

We are so confident in our product that we are happy to work with you to return or replace your product when necessary. Visit our Shipping & Returns page for specific details.

Ordering

Call us at 800-810-4441 to place an order Monday through Friday 7 am – 4 pm Pacific Time with one of our friendly customer service representatives, or order conveniently online any time by creating an account.

Payment, Pricing & Promotions

Payment is required at the time you place your order. Our website reflects all current pricing and is subject to change. All current promotions are also posted on our website, as well as our flyers and emails that may be distributed to you.

Viewing Orders & Account Information

You can log into your Account at any time and view the status of your orders. You can also view and modify all your account information, address book, product reviews, wishlist items, as well as opt in and out of our newsletter subscription.

Contact Us

Have questions? We’re here to help! If you can’t find what you’re looking for, feel free to contact us.

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